3.1 The Client must provide sufficient information, instructions, and documents at least 2 business days before the desired inspection date. Failure to do so will exempt the Company from responsibility for any inaccuracies or incompleteness in the report.

3.2 If the Client cancels the inspection after the inspectors have been dispatched, or if the inspection is suspended due to inaccurate or incomplete information (such as the production status not meeting requirements) or other issues caused by the Client or the manufacturer, the Client agrees to pay half of the inspection fee and full travel costs as the Abortive Inspection Fee. The Client may seek reimbursement from the manufacturer or supplier, including deducting the amount from their payment to them.

3.3 If the information provided by the Client is insufficient or misleading, and additional time or costs are incurred as a result, the Company reserves the right to charge for the extra workload and associated costs.

3.4 Reports and certificates issued by the Company reflect the situation at the time and location of the service. The Client acknowledges that these documents do not absolve them or their manufacturers from any contractual obligations or legal liabilities.

3.5 The Client is responsible for ensuring all necessary safety and security measures are in place at work sites, installations, and during service performance. The Client should not rely on the Company for advice on these matters, whether requested or not.

3.6 The Client must inform the Company in advance of any known hazards or dangers related to orders, samples, or testing. This includes risks from radiation, toxic materials, environmental pollution, or explosives.

3.7 If requested by the Company, the Client must ensure the manufacturer agrees to the following:

• Allow the Company’s employees to perform the required services on their premises.
• Provide accurate and timely information, if needed, for the service.
• Cooperate reasonably during the service.