Quality Inspection Service for Mobile Phones
March 11, 2024
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Acceptable Quality Level (AQL)
In performing sampling inspection, Veriquality follows the interntional standard ISO 2859 (or equivalent ANSI/ASQC Z1.4, NF06-022, BS 6001, DIN 40080) standard and the tables provided by it. Clients may request us to use an alternative standard if they have special requirements.
Understanding AQL （Acceptable Quality Limit）
Newcomers to quality control among importers may mistakenly assume that every piece of their production should undergo inspection prior to shipment. While this approach may be advisable for high-value products, shipments with elevated quality risks, or particularly discerning customers, it may not always be necessary. For instance, Japanese customers frequently opt for 100% full piece-by-piece inspection.
Nonetheless, in some cases, conducting a 100% full inspection may not be feasible due to its high costs and time consumption, which can impact profit margins and the shipment schedule. Additionally, factories may be unwilling to accept such inspections without prior agreement.
In reality, for the majority of shipments, a random inspection with a statistically reasonable sample size is often adequate to fulfill expectations. Determining an appropriate and rational sample size, as well as an acceptance level, for such random inspections can be achieved through the use of the Acceptable Quality Level (AQL) standard. This standard aids in deciding whether a shipment should be accepted or rejected, taking into account the number and type of defects detected within the predetermined sample size.
AQL Calculator
Lot Size
Inspection Type
Inspection Level
Select AQL Major
Select AQL Minor
Accept Limit - Major
Accept Limit - Minor
Sample Size
AQL Terms
Acceptable Quality Level (AQL): also called Acceptable Quality Limits, is defined as the maximum percent defective that, for purpose of random sampling inspection, can be considered satisfactory as a process average.
Inspection Level: The AQL tables provide for three general inspection levels and four special inspection levels. These seven levels permit the user to balance the cost of inspection against the amount of protection required.
Sampling Plan: A lot sampling plan is a statement of the sample size or sizes to be used and the associated acceptance and rejection numbers.
Critical Defect: likely to result in unsafe condition or contravene mandatory regulation or reject by import customs.
Major Defect: reduces the usability/function and/or sale of the product or is an obvious appearance defect.
Minor Defect: doesn’t reduce the usability/function of the product, but is a defect beyond the defined quality standard more or less reduces the sale of the products.
Critical Defects
Major Defects
Minor Defects
examples of Critical Defects
- Mold
- Broken needle in a garment
- Rusty items
- Exposed nails or sharp edges
- Insects, blood, human hair
- Broken cable, loose earth terminal, short circuit…
examples of Major Defects
- Holes or broken seam on a garment
- Leakage on a bottle
- Malfunction of a electric oven
- Uneven legs of a chair
- Weak cementing on shoes
- Missing parts/components
examples of Minor Defects
- Untrimmed threads on a garment
- Slight scratch mark on plastic houseware
- Removeable dirty marks
- Hidden dent mark
- Fly yarn on a fabric piece
- Flow mark on a glass bottle
How to Use the AQL Tables?
There are two tables in AQL. The first table provides guidance on which ‘code letter’ to utilize depending on the lot size and the chosen sampling plan, like S-4, G-I or G-II (General Inspection Level II is typically the most frequently used inspection level for consumer goods), with Level III being the most stringent testing and level I being the least.
For instance, let’s say your ‘lot size’ (referring to the quantity) ranges from 3201pcs to 10,000pcs, and your inspection level is ‘II.’ As a result, the code letter will be “L.” The second table then specifies the sample size and the maximum allowable number of defects that can be accepted, based on the selected code letter. Ac refers to accepted, while Re refers to rejected. For example, using the 0/2.5/4 defect levels for a sample size of 200, the maximum acceptable limit for critical, major and minor defects will be 0, 10 and 14. Inspection with defect count beyond that limit should be considered failed in most scenarios.
But, what sampling plan and AQL suits you and your products?
Sampling plan: you will find 7 levels from G-III (highest) to S1(lowest). A higher inspection level corresponds to a larger sample size, with G-III being the highest. You can choose either level based on the following factors:
- Your budget for a specific shipment
- Value or price of the products to be inspected
- Expected quality risk, including previous performance of the factory, is it a repeat order or a new design
- Some other factors like time window between inspection to shipment, factory’s agreement with a larger sample size (considering they need to unpack and repack the products)
In practice, for most consumer products including garments, textiles, gifts, toys, furniture, houseware, etc., G-II are mostly commonly used and widely accepted by factories for a random inspection.
There are also cases that customers may want to determine based on the percentage % of shipment quantity rather than defined sampling levels, e.g. 10% of total quantity, that would be fine. But in that case, there would be no corresponding defined acceptance criteria and customers have to make its own judgement on how many defects are acceptable or not.
Acceptance Criteria (AQL): the lower value is chosen, the stricter the acceptance criteria is, with 0.065 as the strictest. As a common sense, you cannot expect a mass stock of 2000pcs is defect free (even for iPhone or other luxury clothes or bags), therefore it is reasonable that you should have an acceptable defect rate in mind.
For customers with little knowledge, here are mostly commonly recommended AQLs for reference:
– Critical: 0, Major: 2.5, Minor: 4.0 for inspection of garments, textiles, furniture, houseware, sporting goods, gifts, toys, etc.
– Critical: 0, Major 1.5, Minor 4.0 for inspection of consumer electronics and household appliance, etc.
It should be noted that for some products a different sampling method or acceptance limit may be more appropriate. For example, 4-point system or 10-point system other than AQL tables included here is usually adopted for fabric inspection.
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